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Paballo M

1 reviews | Active since Jan 2016

01 Jan 2024, 16:15

African bank *****ing from its clients

I do not know how and why African bank charges interest on arrears when one’s account is upto date. This is pure theft!

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Replies (4)
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Paballo M's update03 Jan 2024, 09:51
Reviewer Update
It’s amazing that you choose to close the query and want for me to re- open it after an attempt to reach me twice failed yet you have been charging me interest on arrears for years. Again, I would receive a call that says my account is in arrears with a certain amount while all monies due would have been debited. It is really becoming a nightmare having facilities with African Bank.
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Paballo M's update12 Jan 2024, 12:45
Reviewer Update
Matter still not resolved

I think I am going to escalate this to the banking sector ombudsman
African Bank
African Bank's reply13 Jan 2024, 10:58
Official
Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank
African Bank's reply13 Jan 2024, 11:43
Official
Thanks for speaking up and calling us out. We'd like to talk to you and listen to your concerns, but we can't reach you. Please give us a call on ***so we can figure it out.

We look forward to talking to you.

Your African Bank Support Specialist team.