African bank increased my debit order without my authorization I don't know how they manipulate the app and approve themselves without you as an account holder knowing ,I had an agreement with them for R350 to my surprise they took R1450 few minutes after

Item: African Bank
Rating: 1
Author: Veronica C

SOUTH AFRICANS BEFORE MAKING ANY AGREEMENT OR DEAL WITH AFRICAN BANK BE WARNED THEY ******

Helpful (0)

Replies (4)

African Bank's replyOfficial

10 May 2026, 13:15

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply10 May 2026, 13:15

Official

Veronica C's updateReviewer Update

10 May 2026, 14:10

I was in church you can call I'm available

Veronica C's update10 May 2026, 14:10

Reviewer Update

I was in church you can call I'm available

African Bank's replyOfficial

11 May 2026, 10:37

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's reply11 May 2026, 10:37

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's replyOfficial

12 May 2026, 11:35

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
***

African Bank's reply12 May 2026, 11:35

Official