1 reviews | Active since Feb 2021
African Bank - *********** IT Support
1. On Friday 11 June 2021 I went into the African Bank Branch at Eastgate and requested that my contact details be updated for the 100th time! SMS's from African Bank go to my son's number. The very friendly assistant changed my cell number to my contact number. This morning my son once again received an SMS from African Bank, 3 days after I had changed it for the 100th time. African Bank you are contravening the POPI act by allowing my son access to my personal banking details. 2. On Friday 11 June 2021 I was once again embarrassed by the very smart African Bank rewards when my vouchers were 'INVALID' at Checkers, Eastgate. I was the fool with the full trolley and 2 invalid vouchers! Again! I had to leave my trolley and go to the branch at the opposite end of the mall, on the lower level. Of course, they could not get through to the relevant service provider and of course, they made me wait forever with the callback, and of course, it has once again not been resolved.
