African Bank ***********
I app**** last month and got told its declined because i have only been at my current job a month, and they only accept over 2 months. Last week i app**** online and was approved for a credit card and loan. Next morning a gentleman called me to get more details and it was approved even though I told him I have only been with my current job for 2 months I was told not a problem it is approbed and I must just take muy documents to bank. It was approved in the bank and then Head office declined it due to the period I have been in my current position and also after being told I am permanent. Obviously African bank does not know what they are doing to people as this is all a load of ******* and getting peoples hopes up. Gets approved 3 times, online, over phone and at branch level. Pathetic service and I am totally disgusted that a bank calls themselves African Bank and this is how they deal with the South African public
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
