1 reviews | Active since Mar 2015
AFRICAN BANK - INCOMPETENCE
<p>Good Day</p> <p>This is probably one of a few complaints that I have logged on hellopeter about African Bank. I have firstly told the *********** consultants time and time again on a daily basis that my accounts with African Bank have been handed over to Groenewald Lubbe Attorneys who have made arrangements with me to have the accounts paid off. The debit orders are directly deducted from Groenewald. The more I try to explain to each and every consultant, the more they stalk me at all contact numbers they can possibly find for me. On Saturday 18 February 2017 they had gone so far as to contact my parents on their mobile at 8am in the morning looking for me. I am not a ******er and nor have i ****** money from them. I am paying my accounts off monthly and my lawyer is now in process to contact African Bank Specifically THABANG that had made this phonecall to my parents to take this matter up further. If you cannot employ competent people do not employ at all. I eagerly await your response and just to let you know that I will not leave this matter here as I have no dealing with African Bank and they should not contact and harass me as my accounts are no longer in their possession. Thank you.</p> <p> </p>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***
Good Day
You have called me once only of which I was on another call. This is exactly the incompetence that I am talking about ... you call once and expect a person to pick up. I would appreciate that this matter is raised and that someone calls me after 16h00 when i am free to wait for your call. I will not be making any further payments to any accounts until further notice!!!
Good Day
You have called me once only of which I was on another call. This is exactly the incompetence that I am talking about ... you call once and expect a person to pick up. I would appreciate that this matter is raised and that someone calls me after 16h00 when i am free to wait for your call. I will not be making any further payments to any accounts until further notice!!!