African bank, I want my money back!

Item: African Bank
Rating: 1
Author: Nokuphila Z

Money was taken from my account saying I bought from checkers sixty60 , I did not even have any money on the day of the transaction and I only received money on the 6th February. I have called them about the matter several times and they said they were investigating but nothing still. I want my money back because I have been explaining that I did not make any sixty60 purchase on the 3rd of February 2026. How would I buy anything with no Money in account????

Helpful (0)

Replies (3)

African Bank's replyOfficial

05 Mar 2026, 18:00

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply05 Mar 2026, 18:00

Official

Nokuphila Z's updateReviewer Update

09 Mar 2026, 19:58

Call you on what number? I still haven’t heard from you since that day

Nokuphila Z's update09 Mar 2026, 19:58

Reviewer Update

Call you on what number? I still haven’t heard from you since that day

African Bank's replyOfficial

10 Mar 2026, 10:53

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply10 Mar 2026, 10:53

Official