African Bank hidden charges

Item: African Bank
Rating: 1
Author: Shane A

I would not recommend anyone to use this bank anymore. Previously I would recommend it to others and even got them to open accounts there. I was charged R121 to deposit my own money at the branch. If I knew it was that much then I would have never deposited. Even the consultant was shocked when I returned and told him. I was not even told before depositing. Use other banks as they are much cheaper to deposit your own money. Now I’m considering closing my African bank account and using a different bank. Definitely not doing a cash deposit anymore with African bank, they charge a big amount for you to deposit your own money

Helpful (0)

Replies (3)

African Bank's replyOfficial

30 Mar 2026, 17:27

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply30 Mar 2026, 17:27

Official

Shane A's updateReviewer Update

01 Apr 2026, 10:08

Terrible service from African Bank. Consultants don’t know their product knowledge but expect customers to know it. I’m done with this bank. I am closing my account

Shane A's update01 Apr 2026, 10:08

Reviewer Update

Terrible service from African Bank. Consultants don’t know their product knowledge but expect customers to know it. I’m done with this bank. I am closing my account

African Bank's replyOfficial

01 Apr 2026, 11:54

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
***

African Bank's reply01 Apr 2026, 11:54

Official