BM
Bongeka M

1 reviews | Active since Sept 2016

24 Sept 2016, 06:06

African bank helpless consultants

<p>I have a credit card with African bank,for no reason they restricted it when I called to enquire the man whose name I forgot promised to place a request to unrestrict it as he himself could not understand why mya card was restricted,I later received an sms with reference number stating that my enquiry has been resolved,but when I checked my card was still blocked, I then called their call centre on this number ********** and spoke to the guy by the name of Leira,he put me on hold and said he was running to the relevant department,he came back with a promise that they will call me,they havent called up to now.I live at the Bundus m struggling to get to town to a branch I have been violated by African bank,poor service!</p>

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Replies (1)
African Bank
African Bank's reply26 Sept 2016, 10:41
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***