African Bank Hassles paying clients - Disgusting Service 😡😡😡😡😡😡

African Bank hassles people who are paying their credit card payments by debit order every month and never missed a payment. The current account is only due at the end of April and its only the 15th of April today. How can a bank hand a person over for paying what was required as per the contract and debit order and is not in arrears. I called the bank and was told that my account was not in arrears after receiving a SMS stating that I am in arrears. Thereafter I received a call from a female agent requesting that I pay extra on this account. I explained to her that I will not be able to do so and she asked if I can pay an extra R100 and I said that I would not be able to this month. This was followed up by constant calls demanding that I pay extra money. The first collections department consultant was absolutely rude and mentioned that I was in arrears in 2014 (which was 11 years ago) and asked me all kinds of irrelevant questions. For one what has this to do with my account current status which is not in arrears and shows an available balance. The second collections person I spoke to (Mr. Sabelo Kunana) was equally rude and also demanded that I pay an amount of R1400 and I said that I will not be able to. He then demanded that I pay an extra amount, and I said that I will not be able to. He then started pressuring me to pay extra money to the account and I said that I would not be able to. I asked him to send me the contract where these demands are contained, and he refused. Telling me that this will affect my credit rating and I won't be able to get any more credit. Who would want any more credit from this bank? Certainly not me. The service is disgusting!!!!! What kind of bank is this 😡😡😡😡, putting pressure on clients to pay extra money after making payments every month timeously and getting messages thanking you for payments made. I am so sure that this is not part of the contract signed. No other bank does this. Surely, this is against the credit Act!!!!!.