AFRICAN BANK HAS THE WORST SERVICE

I HAVE SETTLED MY ACCOUNT WITH AFRICAN BANK HOWEVER I STILL GET CALLS FROM THE CALL CENTER STATING THAT I HAVE NOT PAID AFTER NUMEROUS CONTACTS TO THEM REQUESTING MY SETTLEMENT LETTER AND SENDING MY PROOF OF PAYMENT TO THEM I STILL HAVE NOT RECEIVED MY SETTLEMENT LETTER AND NO FEEDBACK FROM THE PEOPLE THAT I HAVE CONTACTED.<br> THEIR CALL CENTER AGENTS HAVE THE WORST SERVICE AND DON'T KNOW WHAT THEY ARE DOING NOR HOW TO RESPOND TO CLIENT QUERIES, I WOULD ADVICE PEOPLE TO REFRAIN FROM TAKING LOANS AT AFRICAN BANK IT IS REALLY THE WORST BANK TO DEAL WITH HENCE IT WENT BANKRUPT THEY DON'T KNOW HOW TO TAKE CARE OF CLIENTS AND BUILD RELATIONSHIPS HENCE PEOPLE ARE NOT PAYING THEIR LOANS I WOULD RECOMMEND CAPITEC INSTEAD AFRICAN BANK NEEDS TO CLOSE DOWN I DON'T SEE THE BANK HAVING ON GOING BUSINESS AS I HAVE HAD SEVERAL PEOPLE COMPLAIN ABOUT THEIR SERVICE.