African Bank has done it again!!!

I went to an African Bank branch this morning to check why my credit card wasn't working only to find out that according to African Bank's system I'm still under debt review<br> <br> I left the debt review process in November 2014 and the 17.4 was sent to them the same month. I also emailed the 17.4 to African Bank head office in January 2015 to make sure that they have received it<br> <br> I fail to understand why they didn't update this on their system. Please advise when this will be corrected or else I will have no option but to stop paying my monthly instalments because this is a sign that even if my account is fully paid they will still flag my name on their system. I have emailed the 17.4 documents again today to avoid them to say that they didn't receive it