AM
Ayanda M

1 reviews | Active since Jun 2022

24 Jul 2024, 15:49

African Bank HARRASSING me with calls while avoiding my COMPLAINTS

African back will be the cause of a ill mental health for real. The calls that I am getting from as early as 7:30 am when I am still sleeping are ridiculous. African Bank is really good at ignoring your emails and complaints. They are insisting that my account is in arrears and I am asking them to explain the ridiculous claims, None of the Customer services agent could help me. I am not getting any response from their complaints division. They have now extended my term without my knowledge because they are trying by all means to suck my more money from me.This bank's integrity is really becoming very questionable at this stage. If they can just respond to my complaints and stop dropping my calls. They dont even send me the reference numbers after the calls, this is just evidence of dishonesty to me.

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Replies (1)
African Bank
African Bank's reply24 Jul 2024, 16:16
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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