AVDW
Andre Van Der Walt
1 reviews | Active since Apr 2018
06 Aug 2018, 10:39
African Bank harassment
After making arrangements with the bank die to unemployment and been still paying them every month, they are still harassing me and threatening me constantly. I will be referring this matter to OBBSA as I did with FNB doing the same.
Your unwillingness to assist me in this time of unemployment is disgusting and inhumane. You agree to something one day and then disregard the agreement 3 days later and now harassing me constantly.
You are a company directly from hell and I will not be threatened any further. OBBSA will contacting you shortly as there is already an adjudicator assigned.
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Replies (3)
African Bank's replyOfficial
06 Aug 2018, 12:08Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. Please be advised that the number provided is being answered by a different person .
We hope to talk to you soon.
Your African Bank Support team
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African Bank's reply06 Aug 2018, 12:08
Official
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number. Please be advised that the number provided is being answered by a different person .
We hope to talk to you soon.
Your African Bank Support team
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AVDW
Andre Van Der Walt's updateReviewer Update
06 Aug 2018, 12:51How can it be answered by another person if I have the phone in my hand?
Andre
********** 111
AVDW
Andre Van Der Walt's update06 Aug 2018, 12:51
Reviewer Update
How can it be answered by another person if I have the phone in my hand?
Andre
********** 111
African Bank's replyOfficial
06 Aug 2018, 13:38Hi Mr/Ms customer
Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint.
Please contact us in order to address your concerns.
Your African Bank Support team
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African Bank's reply06 Aug 2018, 13:38
Official
Hi Mr/Ms customer
Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint.
Please contact us in order to address your concerns.
Your African Bank Support team
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