African bank Guardsure *****s

So, they call me and apologise for the way the account has been handled since 2019.....send me a letter that the account has been paid in full through a refund to me for ********L *****ULENT CHARGES THAT WAS NOT STOPPED BY LAW......AND INSURANCE MONEY THAT WAS PAID BY THE INSURANCE SINCE 2019 TO AFRICAN BANK AND NEVER ALLOCATED TO MY ACCOUNT.....THE INSURANCE GUARDRISK CALLED ME AND CONFIRMED THE SAME......AFTER SENDING ME A LETTER TO CONFIRM ACCOUNT CLOSURE I GET A STATEMENT WITH A FURTHER 15K OUTSANDING THE LEFT ARM DOESN'T KNOW WHAT THE RIGHT ARM IS DOING.......AND INCLUDED IN THE LETTER IS "AS LONG AS NO FURTHER CLAIMS ARE MADE FROM THE LEGAL DEPARTMENT OFFCOURSE....ACCOUNT WILL BE PAID AND CLOSED IF THAT IS NOT ADMITTING IRREGULARITIES, *****ULENT CHARGES AND ******* PRACTISES I DO NOT KNOW WHAT IS, SO, I OWE I OWE OF TO OMBUDSMAN'S PUBLIC MEDIA, ATTORNEYS I GO WITH A CIVIL CLAIM TO BOOT! @%^#&#$&@%@@ AFRICAN BANK/ GUARDSURE *****S