African bank Grocery rewards complete **** indeed .

African bank my world rewards is a complete ****. On the 3rd June 2021 I received a SMS stating that I qualified for the rewards because I swiped more than 10 times for the month.

Upon going to Shoprite at the counter I was told the WICODE is Invalid! How embarrassing! I contacted African bank on the number in the sms and consultant said i should tell them is wicode and need to be processed under the wicode and well i went again to shoprite and same results invalid and next day i called them again and was told they would check and revert to me and which they never did and then i called again and to my surprise i was told the voucher has expired and was suppose to have called earlier and the consultant was even rude to me and now been trying to call them again and now no answer.

How are we suppose to trust Any african bank promos if they unable to deliver on simple promise ?