SS
Susan S
1 reviews | Active since Nov 2021
01 Aug 2025, 11:28
AFRICAN BANK GIVES NO SERVICE WHEN PHONING
I settled my account in May and still the ITC report has not been taken off my profile, I have received the paid up letter and you can not get R897.22 reflecting off your account
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
03 Aug 2025, 13:18Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Aug 2025, 13:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
SS
Susan S's updateReviewer Update
04 Aug 2025, 06:09You can phone me on my cell phone listed as I will not be waisting my airtime again
SS
Susan S's update04 Aug 2025, 06:09
Reviewer Update
You can phone me on my cell phone listed as I will not be waisting my airtime again
African Bank's replyOfficial
04 Aug 2025, 12:02Thanks for speaking up and calling us out. We were unable to verify your identity using the Facial Bio verification. To complete the process, please visit your nearest African Bank branch with your valid ID. Our team will assist you with the verification and next steps.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply04 Aug 2025, 12:02
Official
Thanks for speaking up and calling us out. We were unable to verify your identity using the Facial Bio verification. To complete the process, please visit your nearest African Bank branch with your valid ID. Our team will assist you with the verification and next steps.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***