1 reviews | Active since Apr 2018
African Bank gets judgement after prescription dates
My loan prescribed in August 2017, before then no contact was made by African Bank except for 1 phone call in 2014 where I did not make an arrangement simply told the agent that I cant make an arrangement as I was unemployed. Since August 2017 they have harassed me and deducted without me making an arrangement, claiming the phone call stopped prescription. the law clearly states that I needed to make arrangements for that call to stop prescription. They even went out and got a judgement after prescription date and got attorneys to phone me and threaten me with all sort of stuff if I dont pay. each month the call center still phones me and after the call that I definitely dont give them permission the debit order still try to deduct. I am fed up with African bank their call center agents threaten you with stuff that they dont even know what it is . I know for a fact that they written off debt that is not even yet prescribed but they keep on harassing me on this loan. I will not pay this debt, they had 3 years to collect on this and they did not. how does a judgement go through the court if it clearly prescribed.?????????
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
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Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
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