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Portia M
1 reviews | Active since Feb 2025
23 Mar 2026, 16:56
African bank female staff are the reason some of us will never put our investments at African bank
Today just opened old woulds of African Bank. I wanted to check if they do open minors account so that I can move my investments to African bank but cosmo city mall African Bank just reminded me of why I left in the first place. The level of arrogance from the female staff is appalling.
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Replies (3)
African Bank's replyOfficial
23 Mar 2026, 17:53Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply23 Mar 2026, 17:53
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
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Portia M's updateReviewer Update
23 Mar 2026, 18:03Hello. You cant get through to me because all your numbers youre using are marked as spam but anyways I'm not interested in African bank trying to change my mind. Im done for good. Your female staff really need to be reminded why the app**** for that job. They have a disgusting street attitude that doesn't belong in a workplace. Thank you
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Portia M's update23 Mar 2026, 18:03
Reviewer Update
Hello. You cant get through to me because all your numbers youre using are marked as spam but anyways I'm not interested in African bank trying to change my mind. Im done for good. Your female staff really need to be reminded why the app**** for that job. They have a disgusting street attitude that doesn't belong in a workplace. Thank you
African Bank's replyOfficial
24 Mar 2026, 09:12Thanks for speaking up and calling us out. I'm really sorry you've had such a negative experience with us, especially with the attitude of our staff. That's definitely not the level of service we pride ourselves on. Even though you are no longer interested in our Products and Services or receiving calls from us, We truly appreciate you for bringing this to our attention so we can improve branch services. Please feel free to reach out to us should you change your mind or require assistance or clarify on something.
We're only a phone call away.
Your African Bank Support Specialist team
We're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply24 Mar 2026, 09:12
Official
Thanks for speaking up and calling us out. I'm really sorry you've had such a negative experience with us, especially with the attitude of our staff. That's definitely not the level of service we pride ourselves on. Even though you are no longer interested in our Products and Services or receiving calls from us, We truly appreciate you for bringing this to our attention so we can improve branch services. Please feel free to reach out to us should you change your mind or require assistance or clarify on something.
We're only a phone call away.
Your African Bank Support Specialist team
We're only a phone call away.
Your African Bank Support Specialist team