CD
Carla D

1 reviews | Active since Apr 2024

08 Apr 2024, 18:09

African Bank

My experience is very similar to Thabani’s only I got ****med for R50300. I called African bank to increase my credit limit and the ****sters called me on the same day claiming to be African bank, they had my ID number and my primary Absa cheque account number from which my debit order is deducted. The funds were also *****ulently transferred to Capitec same like Thabani. My concern now is after reading Thabani’s complaint is will I get my funds back and I am also dealing with Bruce Mackay who keeps on telling me that he will only contact me once the investigation is done. How do they conduct an investigation without contacting me? This was most definitely an inside job as the people posing as African bank could tell me my ID number, my primary Absa account number from which my debit order is deducted and exactly what was said in my initial call with African bank. I am very impatiently still waiting for an outcome from African bank but I need to warn people out there to stay away from African bank, your information is not safe with them and they working with syndicates from within African bank. This bank is not to be trusted at all, I will warn anybody whom I’m in contact with to stay away from this bank they are ******* and rotten to the core.

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Replies (4)
CD
Carla D's update08 Apr 2024, 18:52
Reviewer Update
This is not a five star rating but one star
African Bank
African Bank's reply09 Apr 2024, 12:47
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank
African Bank's reply09 Apr 2024, 12:47
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply09 Apr 2024, 12:48
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***