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Elsje D

1 reviews | Active since Feb 2018

13 Feb 2018, 15:23

African Bank false pretences

African Bank approved my lone bind me with an telephonic contract then treated my application like I am a ******** by sensing my application and soviments to a group forensics and after aproving me with an email and soing the whole contract with me the send an ********* and unproffesional sms that they could not assist me. This after it took me 6 days of email, phonecalls and documentation. One moment I am doing the contract next moment I am under investigation. How does this even work?

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Replies (2)
African Bank
African Bank's reply13 Feb 2018, 16:38
Official

Hi Elsje,

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply14 Feb 2018, 16:19
Official

Hi Elsje,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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