TB
Tirelo B
1 reviews | Active since Jan 2025
11 Feb 2025, 07:33
African Bank
Writing regarding my African bank account I can’t access my funds and the app does not go in or working
Helpful (0)
Replies (17)0
Replies (17)
African Bank's replyOfficial
11 Feb 2025, 10:07Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply11 Feb 2025, 10:07
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
11 Feb 2025, 11:32Hi Tirelo, I have received a feedback that your was blocked due to the transaction that was received yesterday for R851. To assist you further with your account you will need to send a proof of payment for the transaction you have received on the 10/02/2025 amount R581 from Capitec account .
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply11 Feb 2025, 11:32
Official
Hi Tirelo, I have received a feedback that your was blocked due to the transaction that was received yesterday for R851. To assist you further with your account you will need to send a proof of payment for the transaction you have received on the 10/02/2025 amount R581 from Capitec account .
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 11:56TB
Tirelo B's update11 Feb 2025, 11:56
Reviewer Update
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 11:58How do I send the proof of payment?is the message I got or sms still fine that shows I’ve received money fine?
TB
Tirelo B's update11 Feb 2025, 11:58
Reviewer Update
How do I send the proof of payment?is the message I got or sms still fine that shows I’ve received money fine?
African Bank's replyOfficial
11 Feb 2025, 11:58I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply11 Feb 2025, 11:58
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
11 Feb 2025, 12:12I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply11 Feb 2025, 12:12
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
11 Feb 2025, 12:13I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply11 Feb 2025, 12:13
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 12:26Hello…I’m still waiting for the Email To send the proof of payment
TB
Tirelo B's update11 Feb 2025, 12:26
Reviewer Update
Hello…I’m still waiting for the Email To send the proof of payment
African Bank's replyOfficial
11 Feb 2025, 12:29I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply11 Feb 2025, 12:29
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 12:29Proof of sent
Thank you
Thank you
TB
Tirelo B's update11 Feb 2025, 12:29
Reviewer Update
Proof of sent
Thank you
Thank you
African Bank's replyOfficial
11 Feb 2025, 12:37Kindly sent it as a document/ attachment as we are unable to save it the way you have sent it.
African Bank's reply11 Feb 2025, 12:37
Official
Kindly sent it as a document/ attachment as we are unable to save it the way you have sent it.
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 12:44Proof of Payment Sent
TB
Tirelo B's update11 Feb 2025, 12:44
Reviewer Update
Proof of Payment Sent
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 13:06Proof of payment sent
TB
Tirelo B's update11 Feb 2025, 13:06
Reviewer Update
Proof of payment sent
African Bank's replyOfficial
11 Feb 2025, 13:06I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply11 Feb 2025, 13:06
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
11 Feb 2025, 14:00Hi Tirelo, your proof of payment has been received and I have escalated it to the relevant team for further assistance. I will provide you with feedback once I have received it.
African Bank's reply11 Feb 2025, 14:00
Official
Hi Tirelo, your proof of payment has been received and I have escalated it to the relevant team for further assistance. I will provide you with feedback once I have received it.
TB
Tirelo B's updateReviewer Update
11 Feb 2025, 14:05Okay thank you
TB
Tirelo B's update11 Feb 2025, 14:05
Reviewer Update
Okay thank you
African Bank's replyOfficial
11 Feb 2025, 14:31You're welcome.
African Bank's reply11 Feb 2025, 14:31
Official
You're welcome.