JS
J S

1 reviews | Active since Sept 2016

14 Dec 2018, 09:30

African Bank dont keep to arrangements

I am so tired of this bank running their debit orders any time of the month! My arrangement with them is for the last day of the month and now today, the 15th, the debit orders go off my account! That is totally unacceptable and *******!!

0
Replies (3)
African Bank
African Bank's reply14 Dec 2018, 10:44
Official
 
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support Specialist team 
*** 
African Bank
African Bank's reply14 Dec 2018, 13:21
Official
 
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support Specialist team 
*** 
JS
J S's update14 Dec 2018, 14:30
Reviewer Update
This matter has not been resolved!