AFRICAN BANK DOES NOT RESPECT THEIR CLIENTS

Item: African Bank
Rating: 2
Author: Xylon W

African Bank has terrible employees.

Gerrit Willemse, a manager at African Bank, does not respect the clients of the bank enough to reply with an appropriate response. I asked to speak to the manager because I was not satisfied with the response from the employee Thespiso Podile and Annarie Serfontein.

Please I need answers to solve my case asap !! I cannot continue like this!!

I will go to the ombudsman and make a formal complaint about this matter.

Helpful (0)

Replies (2)

African Bank's replyOfficial

12 Sept 2024, 10:50

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply12 Sept 2024, 10:50

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

12 Sept 2024, 11:45

Thanks for speaking up and calling us out. I can confirm that our relevant team has already provided with feedback regarding your case.

Your African Bank Support Specialist team
***

African Bank's reply12 Sept 2024, 11:45

Official

Thanks for speaking up and calling us out. I can confirm that our relevant team has already provided with feedback regarding your case.

Your African Bank Support Specialist team
***