tM
twelani M
1 reviews | Active since Sept 2011
30 Mar 2015, 10:43
african bank does not make follow up and provide f
African bank is not providing feed bank regarding the money that was retracted from the ATM at std bank, i have spoken to standard bank, they say African bank needs to make follow up with their saswitch department to reverse the money and treat it as urgent, i have sent emails to the Anthea Moodley as she is the one handling it, she keeps on saying that the \I have forwarded your documents to the Card division
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Replies (1)
African Bank's replyOfficial
30 Mar 2015, 15:31Hello khavisani@,
Thank you for referring your complaint via Hello Peter.
As discussed, we are still awaiting feedback from a third party in order to resolve your complaint.
We will advise once we have received feedback.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your complaint via Hello Peter.
As discussed, we are still awaiting feedback from a third party in order to resolve your complaint.
We will advise once we have received feedback.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
African Bank's reply30 Mar 2015, 15:31
Official
Hello khavisani@,
Thank you for referring your complaint via Hello Peter.
As discussed, we are still awaiting feedback from a third party in order to resolve your complaint.
We will advise once we have received feedback.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your complaint via Hello Peter.
As discussed, we are still awaiting feedback from a third party in order to resolve your complaint.
We will advise once we have received feedback.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***