African Bank disgusting service

Item: African Bank
Rating: 1
Author: Michael K

This is the worst experience I have had 2 weeks to process a application.Im highly disgusted.Requestied a 3Month bank statement for 2 weeks what kind of service are you offering. The incompetence is unreal . I will make it known of the poor service offered. I received calls requesting each day my 3 month bank .I will post on every social media platform of the disgusting service .The in incompetence is so unreal .

Helpful (0)

Replies (4)

African Bank's replyOfficial

25 May 2025, 10:35

Thanks for speaking up and calling us out.
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team

African Bank's reply25 May 2025, 10:35

Official

Michael K's updateReviewer Update

30 May 2025, 07:52

As expected no feed back and no effort in resolving customer escalation. It's almost a month this is disgusting.

Michael K's update30 May 2025, 07:52

Reviewer Update

As expected no feed back and no effort in resolving customer escalation. It's almost a month this is disgusting.

Michael K's updateReviewer Update

16 Jun 2025, 09:33

You are the worst damn bank under the sun . Please stop.im through with all this appalling service . You have made now effort in contacting me .

Michael K's update16 Jun 2025, 09:33

Reviewer Update

You are the worst damn bank under the sun . Please stop.im through with all this appalling service . You have made now effort in contacting me .

African Bank's replyOfficial

16 Jun 2025, 13:31

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply16 Jun 2025, 13:31

Official