1 reviews | Active since Nov 2016

07 Dec 2016, 13:02

AFRICAN BANK DISGUSTING!!!

<p>So I had to accounts with this pathetic company. I went in to settle it at the Mowbray Branch on the 25/11/2016. The assistant Latasha Daniels, accidentally paid both accounts into the same account , she assured me that the she will have it rectified., by no later than December 2nd 2016. It is now the 7th, I contact African Bank, and there is no sign of any payment on any account!!!! And they advise me that this account is drawing interest for NO payment!!! I contacted Latashe back, and she then says that I'm not the only person this is happening to....Many customers paid,however payments have not been updated!!! What are you doing with our money African bank??? Youare very quick to list people on ITC, but fail to rectify when you make mistakes....UPDATE MY DAMN ACCOUNT.....</p> <p> </p> <p>NB: DO NOT!!! DO NOT MAKE BUSINESS WITH AFRICAN BANK EVER!!! BUNCH OF *******!!!!</p>

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Replies (2)
African Bank
African Bank's reply08 Dec 2016, 10:23
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply08 Dec 2016, 10:23
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***