Item: African Bank
Rating: 1
Author: dumisani Z

African Bank's replyOfficial

06 Aug 2025, 17:46

Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

African Bank's reply06 Aug 2025, 17:46

Official

Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

African Bank's replyOfficial

07 Aug 2025, 10:16

Thanks for speaking up and calling us out. We did try to call you at the requested time — more than three times — but unfortunately, we weren’t able to reach you.

We’d still love to listen to your concerns in detail. Please give us a call on ***at your convenience so we can assist further.

We hope to talk to you soon.
Your African Bank Support Specialist Team

African Bank's reply07 Aug 2025, 10:16

Official

Thanks for speaking up and calling us out. We did try to call you at the requested time — more than three times — but unfortunately, we weren’t able to reach you.

We’d still love to listen to your concerns in detail. Please give us a call on ***at your convenience so we can assist further.

We hope to talk to you soon.
Your African Bank Support Specialist Team

dZ

dumisani Z's updateReviewer Update

07 Aug 2025, 10:45

African bank is not refunding my money as they debited an amount we never agreed on. African bank is not good for business. As we speak I don't have even money for food, transport where must I find money to feed my family as the money they too was for my house hold and rent

dZ

dumisani Z's update07 Aug 2025, 10:45

Reviewer Update

African bank is not refunding my money as they debited an amount we never agreed on. African bank is not good for business. As we speak I don't have even money for food, transport where must I find money to feed my family as the money they too was for my house hold and rent

African Bank's replyOfficial

07 Aug 2025, 10:53

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank's reply07 Aug 2025, 10:53

Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team

African bank deducted money we did not agree on and I want it to be refunded from my account