AFRICAN BANK DECEIVING PEOPLE

So I received a message from Clear Score that shows me my offers, stupid me instead of going to Old Mutual I went to African Bank, my story is that i was under debt review so I moved from 1 counselor to another which ended in November 2023 got my clearance certificate and all was clear on the credit bureau. So I app**** online but could not complete my application becoz i was told to visit a branch due to verification failed. Went to the branch on the 29/04/2024 the lady completed my application with no hassles i kept on receiving messages that they looking for a withdrawal letter which i have send them all documents received from debt counselors. today 06/05/2024 i received a sms that said application unsuccessful becoz all requirements have not been met. Let this be a lesson for me to never go to this people again. Sitting with a contract and a card not sure what to do with this now, DO YOU AFRICAN BANK WANT YOUR CARD BACK OR CAN I JUST DESTROY IT.