African Bank 🚮🚮🚮

I am disappointed and frustrated. I REGRET taking the African bank credit card. This year (2025) in January, I received a call and I was told that my credit card is in arrears with an amount of R700+. That on its own did not make sence to me because they debit R1280 from my account and I have never skipped a payment. I agreed to the additional debit and asked that they split that amount into 2. After the 2 months of paying the amount allegedly in arrears, I then received another call. I was told that I'm two months behind with my payments and that I should pay a minimum of R1500 and they said I missed payments in November and December 2023. I asked that they email me the statement and I haven't received it. I went to the branch and the consult said on the system he can't pick up any arrears. He then said I should just pay that amount. BUT HOW DO I JUST PAY THE R1500 I don't even have a clear explanation of what is it for? 😡😡😡