KS
Kishore S
1 reviews | Active since Mar 2016
14 Dec 2023, 10:09
African Bank Credit Card Application is like walking on broken glass barefoot
App**** for a credit card but the process has been nothing but painful. Supporting documents sent but system responds as not received. Emailed the documents, got a read receipt but still says not received. Tried the WhatsApp channel but system error. Called through but calls keep getting dropped. How can a bank have such an aweful system of operation. Really considering changing to another bank.....
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
14 Dec 2023, 12:53Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply14 Dec 2023, 12:53
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
KS
Kishore S's updateReviewer Update
14 Dec 2023, 13:08You cannot let my phone ring once and then hang up and reply saying you couldn't get a hold of me. That's a very lazy and untruthful way of doing business.
KS
Kishore S's update14 Dec 2023, 13:08
Reviewer Update
You cannot let my phone ring once and then hang up and reply saying you couldn't get a hold of me. That's a very lazy and untruthful way of doing business.
African Bank's replyOfficial
14 Dec 2023, 17:54Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we still can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
We hope to talk to you soon.
African Bank's reply14 Dec 2023, 17:54
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we still can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
We hope to talk to you soon.