GK
Gcobani K

1 reviews | Active since Oct 2023

02 Oct 2025, 22:30

African Bank Credit Card amount disappearance

In the past two months I have made inter account transfers from the My World account to the African Bank credit card. The amounts simply dissappear by not appearing in the credit card while reflecting the transaction in the my world account. I have to call and it takes days to be resolved. Only African Bank knows how much of this disappearing act they've been pulling off before I noticed. Talk about Bank Economic Empoorment

0
Replies (3)
African Bank
African Bank's reply03 Oct 2025, 09:51
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
GK
Gcobani K's update03 Oct 2025, 10:13
Reviewer Update
Looks like an automated response.
I did pick up and no one spoke. Clearly part of the strategy.
You have my email address and my query is logged in your system.
Reference *** should have all you need.
One day the masses will start a class action and expose the extent of this ****.
African Bank
African Bank's reply03 Oct 2025, 12:07
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team