WT
Wongezile T
1 reviews | Active since Jul 2022
15 Jul 2022, 16:01
African bank credit card
There was a ********** transaction on my account. I have been visiting the branch and calling the customer care service. They keep on saying that they have sent an email to the forensics department but I never get a response. This is terrible customer service!!!! I want a resolution and I want to be able to use my card!!
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African Bank's replyOfficial
15 Jul 2022, 16:35We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
African Bank's reply15 Jul 2022, 16:35
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team