African Bank Consultants need to get with it

Good Day. I just received a call about my loan accounts I asked the lady that she does not see that I am unemployed I did sent my UI19 to African Bank and that I have been waiting to date in total 60days now for my UIF payment so I cant make any payments and explained to her that I did tell the previous person I spoke to that as soon as I get money I will contact them and make cash payments as agreed. That she has the cheeck to ask me is there no way someone can can give me money to make payments???? So yes i screamed at her and asked her if she can hear that im at home with my youngest and that i have two other children at school so how the hell will i ask someone for money to make payments as I would rather ask for money for my childrens well being. Uterly STUPID QUESTION TO ASK ME!!!!! AND GET THIS STRAIGHT MY CHILDRENS WELL BEING IS MORE IMPORTANT NOW THEN PAYING MY ACCOUNTS I DID NOT ASKED TO BE WITHOUT A JOB !!!!!