HS
Henryshongwe S

1 reviews | Active since May 2012

11 Jul 2016, 09:55

African Bank Consultants are not fit and proper.

<p>Good day Mr Peter,</p> <p> </p> <p>Please help me speak to African Bank, as a client I am fade up in Talking to these guys. </p> <p>Every month I have been arranging for my debit order to run but they go to my account and debit twice , instead of deductin R2800 they take R8000 , and that **** up all my debit orders. This is ****ed up and today I get a message from them saying someone will come to my work for what good reason becAuse of your incompetence?</p> <p>Some guy phoned me to resolve my previous complaint and he advised me that he will not debit from this month will pUt cash and it not yet month end and I am getting your ****y messages. </p> <p>I don't know if they want my life or what. </p> <p>why I sent me this because an arrangement have already been mAde.</p> <p>I get paid on the 27th so where do I get money on the 10th?</p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
African Bank
African Bank's reply25 Jul 2016, 11:47
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***

HS
Henryshongwe S's update25 Jul 2016, 12:48
Reviewer Update

This is just pure and clear lies as usually, I never got an email or a call from you today.

I mean this complaint was from last week but you only responding after a week.

YOUR COMPLAINT S RESOLUTION SYSTEM IS POOR AND APATHETIC.