JT
Jacques T

1 reviews | Active since Jun 2021

10 Jun 2021, 12:01

African Bank Close your doors.

If there was a zero I would love to rate African Bank that, again after almost two months still no answer on my loan application after submitting it again on Saturday 5th June 2021 received an sms yesterday that all documents have been received and they finalizing my application, I had to phone them again this morning just to be told I have to resubmit my documents now my question is why send out an sms saying documents received and they finalizing it but when you call its a different story, this must be the worst bank and customer service of any bank the employees of the bank is ***********, no wonder they have 1,6 rating, if you read the other reviewes it seems a lot of people have the same problem, I think they need to fire the CEO of the bank clearly she has no clue on how to run a bank or business and than in general just close African Banks doors for good, its rediculous on how long a person should wait for a response and they tell you they'll phone you back yah right Christmas is tomorrow aswell. I have never experienced something as bad as this clearly another sign that th re are people in positions that are not suppose to be there. i probably receive another call telling me that they'll sort it out and than another week or two will pass with no response they can keep their **** I'm not interested anymore and as a African Bank client I'll close my account and move to another bank.

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