African Bank Clearwater mall is an absolute nightmare to deal with!!!!!!!!!!!!!!

<p>On the 7th of April 2017 I app**** for a credit card limit increase. It was approved and I got a new card and had it activated and the lady said that verifications had to be done first which was understandable. On the 11th April 2017 I got an SMS to say the amount has been tranfered to my account. So I would assume that my card would be working. I tried using it on the 13th multiple times but the card just kept declining.</p> <p>On the 19th I went to the Clearwater mall branch where I made the application and told them I was having problems with the card. So they had the card replaced, of which I will be charged for, and the lady said that nobody was available to authorize the card so I couldn't use it. </p> <p>Can I also add that the verification process took the whole of 30 minutes. Speaking to multiple consultants and biometric scanning of my thumbs a thousand times was pretty annoying. It's people's time you're wasting so it would be nice if you could have your stuff be proactive when rendering services. We are after all paying customers.</p> <p>Today I am still waiting for authorization to be done I don't if there is a specific God that does it or what because declining the application would have been way better than the current disgusting service I am getting. I regret ever walking into that branch. What a ****** waste of time.... Gosh!</p>