African Bank - Cheating their clients

I've had an outstanding balance with African Bank for the approximate amount of R3000 since February 2015. My monthly installment is R1500 and I assumed it would take me 3-4 months to settle this loan. When my account was debited end of May I made enquiries to settle the full amount with my upcoming debit order (25 June). I spoke to a consultant by the name of Salmina who advised me that I need to call back on 22 June to arrange for the settlement of R2000 to be deducted. When I called today, I spoke to Wilby who advised that my settlement amount would be app R2300, but at the same time that it's too late to make any changes to my debit order. I will have to allow my debit order of R1500 to go off first and then call back (for the 3rd time) to arrange a settlement amount. <br> I requested to speak to a supervisor or manager and she had me on hold for a while before returning spinning me the exact same story. She was unable to tell me when my last debit order is or for how much, because apparently I have been paying in advance, but also couldn't get a manager to speak to me.<br> The reason African Bank has such a shady reputation is because of this type of practice.