1 reviews | Active since Jun 2014
AFRICAN BANK - CHANGE DEBIT ORDER WITHOUT CONSENT
African Bank this does as they please and refuse to talk to me about my husband's account, although we are married in community of property. And even after he has advised them that he is not always available to take and make calls as he is in a workshop with a lot of noise which make hearing a problem.
A tracer was sent to his work without arrangeing anything before hand with my husband, obviously employee not very happy but the tracer/agent completed documentation to set up a new debit order for X amount per week. It was going smooth for a while now African Bank has increased the amount without any notice and or consent.
I desperately want to sort out the matter but no one is willing to assist me as I am not the account holder. Strange because if the debt is not paid they will attach my assets aswell as I am married in community of property.
Thanks for speaking up. We're serious about keeping customer’s personal information safe. Due to Protection of Personal Information Act we are required to successfully identify and verify customers before providing a service, and we therefore need to speak directly to the account holder and conduct the verification process.
Thanks for speaking up. We're serious about keeping customer’s personal information safe. Due to Protection of Personal Information Act we are required to successfully identify and verify customers before providing a service, and we therefore need to speak directly to the account holder and conduct the verification process.