African Bank can't resolve queries...

Item: African Bank
Rating: 1
Author: Gilbert S

I had my account flagged for potential *****. I went to the Welkom Branch to get assisted. I query was logged and resolved.African Bank: Your query *** has been resolved. If you have any questions, please get in touch with us on ***. However I can still not use the account. I went back to the Branch to inform them that I still can't use the account. The Manager was informed of the matter twice now but it hasn't been resolved now.

Helpful (0)

Replies (3)

African Bank's replyOfficial

06 Aug 2024, 14:17

Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply06 Aug 2024, 14:17

Official

Gilbert S's updateReviewer Update

06 Aug 2024, 17:19

Hi, thank you for responding to my query. I did respond yes to the sms. Looking foward to my query being resolved.

Gilbert S's update06 Aug 2024, 17:19

Reviewer Update

Hi, thank you for responding to my query. I did respond yes to the sms. Looking foward to my query being resolved.

African Bank's replyOfficial

07 Aug 2024, 09:29

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply07 Aug 2024, 09:29

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***