African bank can close they doors

had worst experience ever with African bank your consultants is useless, and service sucks. made application online for credit card on 13/09/2021 trough the whole process no one got in contact with me regarding the application. i had to call them finally 23/09/2021 gt email to call them for the final offer did that and went into they branch for collection of the card on the 25/09/2021. got there gave me the pre-agreement and did the debi check told me to wait for the sms to let me know the fund is loaded on the credit card. called today ask feedback yet again, they tell me the application was cancelled due to application expiring.. African bank can really close they door cause the rate they doing business they really not gonna have any more client left.