RW
Robyn Wright-Parkin

1 reviews | Active since Nov 2010

14 Aug 2015, 15:18

African Bank Call Centre Harassment

For the past two months I have been receiving calls from the African Bank Call Centre two to three times a day, starting as early as 7am and continuing beyond 7pm. Each and every time I speak to one of the call centre people I inform them that they have the incorrect phone number for the person they are looking for. I have requested numerous times that my number please be removed from their system - to no avail. I have now taken to asking to speak to a supervisor and without fail, each and every time I ask, the phone gets put down on me. <br> <br> I am not and never have been a customer of African Bank. This behaviour is tantamount to harassment and I would like for it to be addressed immediately.

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Replies (1)
African Bank
African Bank's reply15 Aug 2015, 10:03
Official
Hello RWP,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Anthea Moodley
Contact Centre Support Specialist Team
Contact number: ***