LF
Lorraine F
1 reviews | Active since Feb 2015
20 Jul 2015, 16:05
African Bank Call Centre
Hi<br> I am being harassed by African Bank call centre agents on a monthly basis, they try to phone me at least 5 - 7 times a day, at home, at work and on my cell, after we have an agreed payment arrangement every month which I pay every month without fail.<br> When you do answer the phone there is a delayed response and they are very rude and aggressive.<br> I will not tolerate this kind of behaviour and if the harassment continues I will report this to the NCR and Ombudsman
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African Bank's replyOfficial
20 Jul 2015, 16:48Hello albalor23,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply20 Jul 2015, 16:48
Official
Hello albalor23,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***