African Bank breaks their own app and expects me to go to the nearest branch to get help!

African Bank made changes to its apps over the weekend. Since then I have been unable to access Mobile Banking or Internet Banking. I have uninstalled and reinstalled, reset passwords, pins, etc, called the Helpdesk, and am still unable to access my money. I just got an SMS advising that I should visit my nearest branch. I don't have time for this. Why should I be inconvenienced because African Bank stuffed up? Please fix your mess and help your loyal customers to access their accounts without the inconvenience of having to go into a Branch. I did not cause this!