African Bank

Its January 2022 but the African bank issue of my credit card is not yet resolved. The Scottburgh branch said they have tried several times to contact Jabulani Kabini the investigator butall there effort is in invain because they can't reach him.I even talked to Karabo who is their Supervisor at Porshepstone branch who promised to do a follow up.Now I don't know what to do I'm running out of cash remember the card was blocked since July help me out please i've really ran out of ideas , they have been very selfish especially this Jabulani Kabini. I've never had such poor customer service in such a big company, in all honestly im disappointed and would never recommend this bank to anyone, seems like they really dont understand how badmouthing can a affect a company negatively.