African bank ******* bank

I'm and so angry with african bank. They have put a judgement against name without any correspondence I see on my credit record. They didn't furnish me with any documents even though account has been paid. But the loan I paid off in March they still can't Remove off my name yet I have a paid up letters. African bank I am now taking this judgement up with the ombudsman as this is ******* that you just go doing thing is without any correspondence or even contact. I want this judgement removed