African Bank bad service ever

Guys i am not happy at all since i opened a ***** case with you on the 26/09/2022 and since then i only got one call from your investigation officer saying that she's waiting for a feedback even now she never came back to me and it's been more than 120 days now, i think it's hight time i bring my lawyers and cameras now to your headquarters now, because it's not my fault that your company failed to protect my funds in your bank,the worst part is i noticed that something is wrong with my account and i reported to you and even closed my account,cellphone banking and also the internet banking app but since someone managed to ***** my funds from your bank, so it's time i take steps now because it seems like you guys are not planning to refund me my funds so far, totally not happy with services at all, bad service ever.. Do you think i can wake up going to work to let u have my salary just like that I've been patient enough to let this brand fail me like that its high time further steps taken