1 reviews | Active since Sept 2017
African Bank Bad Service
My account was in arears and they were updating ICT on a monthly basis. I phone them for the balance on my arears and I made a payment with there customer service agent to clear the arears. They told me that they will update my status on ICT after 14 days. after 14 days my status was not updated and I phone them more than 6 time they are not assisting me event send them 4 email which they decided to ignore. The waste part the send me a statement still reflecting my account in arears. I never been so **** off in life. Dont know what to do any more.
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***