HS
Humelela S

1 reviews | Active since Apr 2023

06 Apr 2023, 11:20

African Bank

I sent money from my account to someone else's account and the person pretended to be someone that I knew and few hours later I then find out that the person I sent money to is not the real person that I thought it was so I reported the matter to African Bank of which they wanted the proof of payment and affidavit in January and right after that they've just frozen my acc I can't use the money until today and when I'm calling them they are saying they can't help me with anything it out of their hands and I just wantd them to release my money so that I can be able to use it while they continue with the investigations.

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Replies (1)
African Bank
African Bank's reply06 Apr 2023, 13:19
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team