AFRICAN BANK are *****sters

African Bank are unable to safe guard peoples money, their systems of flawed and they are probably in breach of multiple FICA and Banking protocols. In short.. they are committing *****.

I had deposited R5,000.00 into my credit card, using my African Bank online banking profile. I had logged in and clicked "Pay my card", followed the prompts and paid using my current account.(With another bank) This was on the 5th August 2024.

On the 7th August 2024, I checked that the money had left my current account and had not yet entered my African Bank credit card.

To date, after many many many phone calls and emails no one at African Bank understands a "swiped" transaction cannot produce a proof of payment.

I had screenshot the payment and reference number for them to track, with no luck. Call after call to them no one can help. My bank that I have my current account with confirms 100% the money went to African Bank.

I had taken screenshot of the process and sent these to every email I could find, with screenshot of payment.

Its the 23rd of August 2024, I have had ZERO feedback.

I have reported them to the National Financial Ombud Scheam and received a case number, they will be finding my money they stole and will be closing my account.

NEVER EVER BANK WITH AFRICAN BANK