ML
M L

1 reviews | Active since Aug 2017

06 Oct 2017, 15:15

African Bank are ******

In August 2017 I have made a payment arrangement with African Bank, which they have been debiting since end of August each month, to my suprise today, a guy from attorney company arrives at my place of work and says that I need to sign a written agreement with African Bank, it needs to be on paper, how does your business work? Why make an arrangement and still send people to my place of work regarding debt collection, I will be taking further steps.

0
Replies (4)
African Bank
African Bank's reply06 Oct 2017, 16:56
Official

Good day

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.


We hope to talk to you soon.
Your African Bank Support Specialist team

ML
M L's update07 Oct 2017, 08:17
Reviewer Update
Unfortunately I wont be able to contact you, but you are welcome to call the number provided.
African Bank
African Bank's reply07 Oct 2017, 09:20
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

***

African Bank
African Bank's reply12 Oct 2017, 14:14
Official

Dear Ms Gonzalves

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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